Send your postcode to check coverage

Useful repair preparation notes

BEFORE YOUR BICYCLE REPAIR

A clear repair request makes it easier to understand your bicycle's condition and prepare the right service. These are the details worth sharing first.

Use the repair form for bicycle-specific notes. Avoid sending payment details or other sensitive information through the website form.

What to include in your repair request

Share your bicycle type, the issue you noticed, preferred repair service, preferred day, time window and any maintenance details you want the mechanic to know.

Bicycle details

Mention whether you have a road bike, mountain bike, hybrid, commuter bike or another bicycle type. Include useful details about its current condition.

Repair and adjustment notes

Let us know if you need brake adjustment, gear tuning, chain service, wheel repair or another specific mechanical check.

Maintenance concerns

Add any unusual sounds, shifting problems, brake concerns, loose components or other symptoms that may affect the inspection.

Priority repairs

Name the repairs you want to prioritise. This helps distinguish a simple adjustment from a more complete bicycle service.

What happens after your request

A reply confirms repair availability and what should be clarified before a suitable bicycle service is arranged.

READY TO SERVICE YOUR BIKE?

Send your bicycle type, repair needs and preferred time window. Repair requests are reviewed individually before confirmation.